Privacy policy

In short

Little Errand is provided by Mositron Co., Ltd. ("we", "us").

We keep only what the game needs to save your progress and run the leaderboards and races. You can play as a guest without giving us your name or email. If you choose to sign in with Google or Apple, we also keep your sign-in id (see below). We do not sell your data, and the game has no third-party advertising or tracking.

The game currently shows no ads and sells nothing for real money. If that ever changes, we will update this page and tell players in the game first.

Data we keep

Your account: a random account id, a player code, and a secret device key (we store only a scrambled version of it), the date you started and when you last played.

Sign-in (optional): if you sign in with Google or Apple, we store which provider it is, your stable account id from that provider, and when you linked it. We use it only to find your progress again on another device or after a reinstall. Playing as a guest needs none of this.

Your runner: the name you choose, boy or girl, skin and hair colour, and the colours, patterns and outfits you own or wear.

Your play: which levels you finished, your stars and best scores, and for each run the time, items collected, boosts used, falls, the platform and the game version, and a recording of the path of your best runs (used for ghost runners). We use this to keep your progress, run the leaderboards and races, and keep the game fair.

Your in-game wallet: gems, tickets and boosts, and what you used them on. Gift codes you redeemed.

Anti-abuse: when a gift code is entered wrongly, we note the network address for 30 days to stop guessing. Our servers also see your IP address for each request to block floods; it is not stored with your account.

Messages you send us: what you write to [email protected]. We keep it until the issue is solved, at most 1 year.

What other people can see

The leaderboards on littleerrand.com and in the game show your runner name, your player code, your score and your time. In a race, the other runners see your name, your runner and where you are on the course. Your best runs can appear as see-through "ghost" runners for other players on the same level, with your name.

Why we use it

To run the game and save your progress; to make leaderboards, races and gift codes work; to keep the game fair and secure; and to fix bugs. We rely on providing the service you asked for and on our legitimate interest in keeping it safe.

Cookies and storage on your device

The website uses one cookie to remember your language. The game stores your device key in your browser or on your device so it can find your account. Your progress is kept on our server.

We do not use advertising or analytics cookies. Clearing your browser data removes all of these, and may disconnect this device from your account unless you signed in with Google or Apple.

Who we share it with

The companies that host our servers and website, only to run the service. We do not sell or rent your data. We may share data if the law requires it.

If you sign in, Google or Apple learns that you use Little Errand, under their own privacy policies (policies.google.com/privacy and apple.com/legal/privacy). From them we receive only your account id.

Our servers may be outside your country. When data moves across borders we use providers with appropriate safeguards.

How long we keep it

We keep your account and progress while you play. Short records such as sign-in and consent logs are deleted after 30 days. Guest accounts (not signed in with Google or Apple) with no activity for 7 days are deleted automatically, together with their ghost runners and their name and player code in race results.

Your choices and rights

You can ask to see, correct, export or delete your data, or object to how we use it. Email [email protected] with your Player ID (Settings > Account) so we know the account is yours. We answer within 30 days.

You can delete your account yourself in the game: Settings > Account. Deleting your account removes your progress, runner, wallet, leaderboard entries and your Google / Apple link; it cannot be undone. Database backups may still hold your data for up to 30 days, after which they are deleted automatically. You can also complain to your local data protection authority (in Thailand, the PDPC).

Children

Little Errand is for a general audience of all ages and is not directed at children. If you are under 13, or under the age where you live at which you can agree to this yourself (for example 16 in some EU countries, or a minor under Thailand's PDPA), a parent or guardian must agree before you play online. We do not knowingly collect more from children than the game needs, we do not ask children for real names or photos, and signing in with Google or Apple is always optional. If you are a parent and think your child gave us data without your consent, contact us and we will delete it.

Changes to this policy

If we change this policy in a way that matters, we will tell you in the game or on this website before it applies.

Contact

Privacy questions and requests: [email protected].